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Policies & Procedures


In this section of our website you will find a selection of our main policies and procedures.  Click on the link to open the document.

Comments, Compliments & Complaints procedure

Data Protection policy

Confidentiality policy

Equality & Diversity policy

Child Protction policy

Volunteer policy

Website Privacy Policy




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  • We're thrilled to have been nominated for a Trips with a tot award for best baby/toddler swim. Happy voting!
    About 6 hours ago
  • RT @RedmondEm: This learner, whose son encouraged her to attend @EnglishMyWayUK classes @ZestCentre, had been working really hard for weeks…
    Tue Dec 12th